Care Support Module

The purpose of the Level 5 Care Support module is to develop the skills needed to enable you to understand the responsibilities and entitlements of the care worker and to promote good practice in the care setting. You will recognise the importance of working effectively within a team and acquire effective communication skills.

Assessment Structure

• Learner Record (70%)
• Assignment (30%)

Entry Requirements

National Vocational Certificate Level 4 Or Leaving Certificate or equivalent qualifications and/or relevant life and work experiences

Course Syllabus

• Relating to the client
• Dependency and its effect on the client and the carer
• Client autonomy
• Privacy issues
• Strengths of an effective care worker
• Personal effectiveness in the care environment
• Working effectively in a team
• Interpersonal skills
• Verbal and non verbal communication techniques
• Relating to relevant stakeholders e.g. family
• Structure and function of the Irish Health Care Service
• Primary, secondary and tertiary health care teams
• Reporting and record keeping skills